Bassam Salem
Three Reasons Why, In SaaS, Customers Really Are the Drivers of Revenue & Growth Yes, every new company starts with no customers and a greenfield of prospective ones. The focus, naturally, is on customer acquisition. The focus is on prospects. For software-as-a-service (SaaS) companies, like other subscription-based industries, as the company grows, the focus and […]
No, the first one is not doing upside-down push-ups on one’s desk every morning; although, I’m quite certain that would really help :-). Those who know me know that I’m a health and fitness fanatic, and I’m frequently asked by fellow executives what advice I might have to improve their health and fitness without a […]
Businesses are metrics-driven and, as good stewards of our businesses, we monitor a number of them on a regular basis to guide our decisions and our understanding of our performance. But, a singular value of the metric doesn’t give us much perspective on whether we’re improving or not. So, we might compare our performance now […]
Little news is getting as much coverage as the financial crisis in Cyprus and the unprecedented levying of an implicit tax on bank accounts as a means of funding the bail-out. This excellent summary by the Guardian explains the crisis in layman’s terms and is worth a quick read. The increasing number of financial crises […]
Much has been written about the importance of good management to an organization’s success; in fact, the field of organizational behavior has created a substantial and respected science around this and other aspects of building successful organizations. However, I’ve found that, with only a few characteristics, I can quickly identify the best managers in any […]
The Elephant For many years now, in business offices and break rooms throughout the country, there was an “elephant in the room” nearly as taboo to acknowledge in a business setting as religious and/or political ideologies. After all of these years of being invisible and creating pent-up tension, that elephant not only made itself visible […]