7 Societal Facts We Tend to Forget

After giving a talk recently, I was inspired to capture 7 principles that are, for all intents and purposes, facts about our society today. What’s more, they’re facts we tend to forget in our day-to-day lives as we judge others and evaluate our world. ____________________ 1. The elderly aren’t a group; they are we. ____________________…

Why Do Startups Succeed?

  One of the most common questions I am asked is, “what has differentiated the startups you’ve seen succeed from those that haven’t?” The answer to that question addresses the fundamental criteria an investor would use to evaluate a startup’s chances for success. I explored my personal experiences at startups including the following: Siebel Systems…

The 7 Goals of SaaS Companies

Over the years, I’ve had the honor of being part of some incredible software-as-a-service (SaaS) companies. And now, as part of my work at Mindshare Ventures, I continue to work closely with and invest in SaaS startups trying to scale. After running many a strategic planning session, one begins to see the patterns: yes, each company has different challenges…

The 4 Principles of Productivity

This last year, as I’ve juggled what has felt like hundreds of priorities due to my work with the startups of Mindshare Ventures, as well as my own startup venture, AtlasRTX, I’ve really had to redouble my focus on personal productivity. While a lot has been written on this topic over the years, I wanted…

The Future of Customer Engagement: Real-Time Experience (RTX)

The world has changed dramatically over the past decade: consumer-to-consumer engagement has gone from voice phone calls to text and instant messaging. However, business have lagged behind rather embarrassingly: business-to-business and business-to-consumer engagement are still primarily based on voice and e-mail. It’s time for businesses to adopt real-time experience (RTX) as a philosophy when engaging their…