metrics

Measuring What Matters: Choosing Metrics That Drive Performance

In business, we frequently say, “you can’t control what you can’t measure;” or, better yet, “you get what you measure.”  We thus invest in sophisticated (read expensive) business intelligence (BI) programs run by professional teams of analysts.  These BI programs frequently involve the purchase and installation of very high-end enterprise tools supported by large databases…

jan1

5 Tips To Great New Year’s Resolutions

It’s that time of year again: time for New Year’s resolutions.  We all make them and we’re all frequently disappointed with our inability to stick with them beyond January.  The good news is that there are a few things we can do to maximize our chances for success.  The better new is that even what…